WHAT IS A SALIVA TEST KIT?
The kit typically includes a tube or container for collecting the saliva sample and instructions on how to provide the sample. Once the saliva sample is collected, it is sent to a laboratory where the DNA (Bacterial DNA for Oral Health, Human DNA for Whole Genome) is extracted and analyzed using advanced technologies.
HOW DOES THE SALIVA TEST KIT WORK?
ARE THERE ANY AGE RESTRICTIONS TO USE THE DNA SALIVA TEST KIT?
No, there are not.
HOW DO I ORDER A DNA SALIVA TEST KIT?
Buy them on CircaGene’s website, Amazon or at participating retailers/dentists.
WHAT INFORMATION CAN I GET FROM A DNA SALIVA TEST KIT?
HOW ACCURATE IS THE DNA SALIVA TEST KIT?
The DNA Kits that CircaGene use have over 99% accuracy rates, but the accuracy of any DNA test depends on a variety of factors, including the quality of the sample, so please follow the instructions carefully and avoid eating, drinking or smoking for at least 30 minutes before the test.
HOW LONG DOES IT TAKE TO RECEIVE MY DNA SALIVA TEST KIT RESTULTS?
Once CircaGene has received the sample back from you, it will take 2.5 weeks for Oral Health Customers and 4.5 weeks for Whole Genome Customers.
HOW IS MY PRIVACY PROTECTED WITH THE DNA SALIVA TEST KIT?
The security of your bacterial DNA data is our highest priority. That is why we encrypt your data at source before we analyse it, using world-leading FHE technology, so only you can manage who has access to your data.
HOW DO I COLLECT MY SALIVA SAMPLE?
Please follow the instructions within the box which are within the plastic box that also houses the test tube itself. If you have any further issues, please get in contact at firstname.lastname@example.org
HOW DO I RETURN MY DNA SALIVA TEST KIT?
Please follow the instructions within the box. There is a pre-paid return delivery label in the box. If you have any further issues, please get in contact at email@example.com
WHAT IF MY DNA SALIVA TEST KIT IS LOST OR DAMAGED IN THE MAIL?
Your personal details will not be on the box so no one will be able to tie the box to you. If it is lost or stolen, we will send out a replacement to you.
WHAT IF I HAVE QUESTIONS OR CONCERNS ABOUT MY DNA SALIVA TEST KIT RESULTS?
With our Whole Genome product, you receive a consultation with a genetic counsellor or doctor included in the price. For our Oral Health product, please get in touch with us if you have questions and we can put you in contact with a registered dentist/hygienist.
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